Front and Resend: Client Inquiry Auto-Acknowledgement Template

When a new client inquiry lands in Front, this Spojit template fires an instant, branded acknowledgement email through Resend so prospects know their request was received.

What It Builds

A Webhook trigger receives the new-conversation event from Front, a Connector node in Direct mode reads the inquiry's sender and subject, and a final Connector node sends a polished acknowledgement from your own domain via Resend. The prospect gets a reply in seconds, your team gets time to respond properly, and nothing slips through the cracks.

The Prompt

Paste this into Miraxa and it builds the workflow, connecting the tools for you:

Build a workflow that triggers from a webhook when a new conversation is created in Front. Pull the sender's name, email, and subject from the inquiry, then send a branded acknowledgement email through Resend telling them we received their request and will reply within one business day. Personalize it with their name and reference their subject line.

Connectors Used

Webhook trigger - receives the new-conversation event from Front.
Front - source of the inbound client inquiry and sender details.
Resend - sends the branded acknowledgement from your verified domain.

Customize It

Edit the prompt to change the promised response window, swap in a different reply-to address, or add an opening-hours note. You can also tweak the wording to match your firm's tone, or have it CC a shared inbox so the team sees every acknowledgement that goes out.

Tips

Verify your sending domain in Resend first so acknowledgements pass SPF and DKIM and avoid spam folders.
Keep the email-sending node in Direct mode: no AI is needed to send a templated reply, which keeps the run fast and free of token cost.
Filter the Front trigger to inbound conversations only so you do not acknowledge internal or outbound messages.