Slack and Front: Lead Claim to Conversation Assign Template

This Spojit template posts each new sales lead to a Slack channel, lets a rep claim it with a reply, and then assigns the matching Front conversation to that rep so ownership is clear from the first response.

What It Builds

A Webhook Trigger fires when a new lead lands. A Slack Connector node in Direct mode posts the lead to a channel where reps can claim it. When a rep claims the lead, a Front Connector node assigns the matching conversation to that rep. A Condition node guards the assign step so it only runs once a claimer is identified.

The Prompt

Paste this into Miraxa and it builds the workflow, connecting the tools for you:

Build a workflow that triggers on a webhook when a new sales lead arrives, posts the lead's name, company, and email to the #new-leads Slack channel asking who will take it, and when a rep claims it, assigns the matching Front conversation (found by the lead's email) to that rep so they own the first reply.

Connectors Used

  • Webhook Trigger - starts the workflow when a new lead is captured.
  • Slack - posts the lead to a channel for a rep to claim.
  • Front - assigns the matching conversation to the claiming rep.

Customize It

Change #new-leads to your sales channel, swap the lead fields (add region, deal size, or source), and adjust how Front matches the conversation, by lead email, by phone, or by inbox. You can also tighten the claim rule so only a specific team can take a lead.

Tips

  • Give the Front connection scope to read and reassign conversations, not just read.
  • Use a Slack Connector node in Direct mode for the post: it is one exact tool call with no AI cost.
  • If a lead has no matching Front conversation yet, branch with a Condition node to post a follow-up rather than fail.

Related

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