Front and Slack: Sales Reply SLA Alert Template

A scheduled Spojit workflow that scans your Front sales inbox for conversations awaiting a first reply past your SLA and posts an at-risk list to Slack so leads do not go cold.

What It Builds

A Schedule trigger fires on a recurring cron (say every 30 minutes during business hours). A Front Connector node pulls open conversations in your sales inbox and finds the ones still waiting on a first reply, then a Slack Connector node posts the at-risk conversations as a single message to your sales channel. The result is a steady nudge to reps before a prospect feels ignored.

The Prompt

Paste this into Miraxa and it builds the workflow, connecting the tools for you:

Build a workflow that runs every 30 minutes during business hours, looks at open conversations in my Front sales inbox, finds the ones still waiting on a first reply for longer than 2 hours, and posts a list of those at-risk conversations to the #sales Slack channel with the customer name, subject, and how long each has been waiting.

Connectors Used

Schedule trigger - runs the check on a recurring cron in your timezone.
Front - reads open sales conversations and their first-reply status.
Slack - posts the at-risk list to your chosen channel.

Customize It

Edit the prompt to change the obvious knobs: the SLA window (2 hours), the cadence (every 30 minutes), the Front inbox to watch, and the Slack channel (#sales). You can also adjust which fields appear in the message, such as adding the assigned rep or a link to each conversation.

Tips

Give the Front connection read access to the right inbox so it sees your sales conversations.
Keep the Slack node in Direct mode for a predictable post with no AI cost; use Agent mode only if you want it to summarize or prioritize the list.
Set the schedule to business hours so reps are not pinged overnight.