Slack and Front: Daily Unassigned Conversation Digest Template
A Spojit template that posts a morning Slack digest of every unassigned Front conversation, grouped by inbox, so your support lead can clear the overnight backlog before standup.
What It Builds
A Schedule trigger fires each morning on a cron you set. A Front connector node lists all open conversations that have no assignee, a Transform node groups them by inbox and counts each group, and a Slack connector node posts the formatted digest to your support channel. The result is one tidy message the lead can use to distribute work fairly.
The Prompt
Paste this into Miraxa and it builds the workflow, connecting the tools for you:
Build a workflow that runs every weekday at 8am, lists all open Front conversations that have no assignee, groups them by inbox with a count for each, and posts a digest to the #support Slack channel listing each inbox, its unassigned count, and a link to each conversation.Connectors Used
- Schedule trigger - runs the digest on the cron and timezone you choose.
- Front - reads open conversations and filters to those with no assignee.
- Slack - posts the grouped digest to your support channel.
Customize It
Change the cron time and the #support channel name in the prompt to match your team. You can also narrow to specific inboxes, add the oldest conversation age per group, or @-mention the on-call lead so the backlog lands in front of the right person.
Tips
- Your Slack connection needs permission to post in the target channel; invite the Spojit app to private channels first.
- Use a Connector node in Direct mode for the Front list and Slack post so there is no AI cost on this scheduled run.
- Pick an IANA timezone on the Schedule trigger so the digest lands before standup, not in UTC.