Mailhook and Monday: Bug Report Intake and Triage Template

Turn bug-report emails into structured, triaged Monday.com items so your product team starts every issue with the details already filled in.

What It Builds

This Spojit template starts with a Mailhook trigger that gives the workflow its own inbound email address. Forward any bug report to it and a Connector node in Agent mode reads the message to extract the reproduction steps, severity, and affected area into a structured shape. A second Connector node then creates an item on your Monday.com triage board with those fields prefilled.

The Prompt

Paste this into Miraxa and it builds the workflow, connecting the tools for you:

Build a workflow with a Mailhook trigger so people can forward bug reports to an email address. Read each email and pull out a short summary, the steps to reproduce, the severity (low, medium, high, or critical), and the affected product area. Then create an item on my Monday.com triage board with the summary as the item name and the steps, severity, and affected area filled into matching columns.

Connectors Used

Mailhook - the trigger; gives you a dedicated inbound address that starts a run on every forwarded email.
Monday.com - creates the triage item with the extracted fields mapped to board columns.

Customize It

Change the board name, the severity scale, or the columns the prompt fills in. You can add fields to extract (browser, account ID, environment) or route critical bugs to a different board by naming that condition in the prompt.

Tips

The Agent-mode Connector node handles the extraction. Add a Response Schema if you want strictly typed output for the Monday.com columns.
Match the column titles in your prompt to the real column names on your board so values land in the right place.
Forward a few real reports first to confirm severity is read the way your team expects.