Shippit and Shopify: Customer Return Status Template
This Spojit template checks Shippit return shipments on a schedule and writes the latest return status back onto the matching Shopify order.
What It Builds
A Schedule trigger runs the workflow on a fixed cadence. A Shippit Connector node pulls the current tracking state for return shipments, a Condition node checks whether the status changed, and a Shopify Connector node updates the matching order with the latest return-in-transit or received status. The result is an order timeline your support team can trust without manually chasing carriers.
The Prompt
Paste this into Miraxa and it builds the workflow, connecting the tools for you:
Build a workflow that runs every 30 minutes, fetches the latest tracking status for my Shippit return shipments, matches each one to its Shopify order by tracking number, and updates that order with the current return status (return-in-transit or received) plus a timestamped note when the status has changed.
Connectors Used
- Schedule trigger - runs the sync on a recurring cron cadence.
- Shippit - reads return shipment tracking status.
- Shopify - finds the matching order and writes the updated return status and note.
Customize It
Change every 30 minutes to your preferred cadence, swap the match key from tracking number to an order reference or RMA field, and edit the status labels (return-in-transit, received) to match the wording your team uses. You can also add a Slack alert in the prompt for the moment a return is marked received.
Tips
- Give the Shopify connection write scope on orders so the status note can be saved.
- Keep the Shippit node in Direct mode for a predictable, no-AI-cost status lookup; use Agent mode only if you want it to reason across multiple shipments.
- Use the Condition node to skip orders whose status has not moved, keeping update volume low.