HTTP and Knowledge: Zendesk Article Index Template
On a schedule, this template pulls your published Zendesk Help Center articles and embeds them into a persistent Knowledge collection so your AI workflows can search all of your help content in one place.
What It Builds
A Schedule trigger fires on the cadence you choose. Miraxa connects to the Zendesk Help Center API through the http connector, pages through your published articles, and feeds each one into a Knowledge node in Embed mode. The result is a reusable, persistent collection that any Spojit workflow can query in Agent mode or with a Knowledge Query node, keeping AI answers grounded in your real documentation.
The Prompt
Paste this into Miraxa and it builds the workflow, connecting the tools for you:
Build a workflow that runs every morning, connects to the Zendesk Help Center API to fetch all published articles, and embeds their titles and body text into a persistent Knowledge collection called "zendesk-help-center" so I can search across all of my help articles with AI.Connectors Used
- Schedule trigger - runs the index on a recurring cadence (a 5-field cron in your timezone).
- http - Miraxa connects to the Zendesk Help Center API to pull published articles.
- Knowledge (Embed mode) - stores each article in a persistent, searchable collection.
Customize It
Change the schedule (hourly, daily, weekly), the collection name, or which fields you embed (add labels, sections, or categories). You can also narrow the pull to a single section or locale, or switch to only re-indexing articles updated since the last run.
Tips
- Add a Zendesk API token connection so the http connector can authenticate to your Help Center.
- Keep the same collection name across runs so the index stays in one place and grows over time.
- To search the index, point an Agent-mode Connector node or a Knowledge Query node at the collection.