Stripe and Slack: Dispute and Chargeback Alert Template
When a Stripe dispute or chargeback opens, this Spojit template posts an immediate Slack alert with the amount, customer, reason, and response deadline so your team can submit evidence before the window closes.
What It Builds
A Webhook Trigger listens for Stripe dispute events. A Stripe Connector node in Direct mode pulls the full dispute and charge details, then a Slack Connector node posts a formatted message to your chosen channel. The result is a single, scannable alert the moment a chargeback lands, with the clock to respond made visible.
The Prompt
Paste this into Miraxa and it builds the workflow, connecting the tools for you:
Build a workflow that triggers on a Stripe dispute webhook, looks up the charge amount, customer email, and dispute reason, and posts a Slack alert to the #payments channel that includes those details plus the evidence response deadline so the team can act before it expires.
Connectors Used
- Webhook Trigger - fires when Stripe sends a dispute event.
- Stripe - retrieves the disputed charge, amount, customer, reason, and deadline.
- Slack - posts the alert to your team channel.
Customize It
Change #payments to your own channel, adjust which fields appear in the message, or add a line that @-mentions an on-call role. You can also widen the trigger to include dispute status updates, not just newly opened disputes.
Tips
- Verify the Stripe webhook signature so only genuine Stripe events start a run.
- Use the Slack connector in Direct mode here: posting a known message needs no AI and costs nothing extra.
- Disputes are time-sensitive: surface the
evidence_due_bydeadline prominently so it is impossible to miss.