Stripe and Slack: Failed Payment Alert Template
When Stripe reports a failed payment, this Spojit template looks up the customer and posts a Slack alert so your billing team can follow up before the subscription lapses.
What It Builds
A Webhook Trigger receives Stripe's failed-payment event, then a Stripe Connector node in Direct mode looks up the customer record by ID. A Slack Connector node posts a formatted alert to your billing channel with the amount, customer name, and failure reason. The whole run takes a single event and turns it into an actionable heads-up.
The Prompt
Paste this into Miraxa and it builds the workflow, connecting the tools for you:
Build a workflow that triggers on a Stripe webhook for a failed payment, looks up the customer in Stripe to get their name and email, then posts a message to the #billing Slack channel with the charge amount, customer name, and the failure reason so the team can follow up.Connectors Used
- Stripe - receives the failed-payment Webhook trigger and looks up the customer record.
- Slack - posts the alert to your chosen channel.
Customize It
Swap #billing for whichever channel your team watches, change which fields appear in the message (add the invoice ID or the next retry date), or narrow the trigger to only subscription invoices. You can also tag a specific person in the Slack text so the right owner sees it.
Tips
- Give the Stripe connection read access to customers and charges so the lookup succeeds.
- Keep the Stripe lookup in Direct mode: it is one exact call with no AI cost.
- Verify the webhook signing secret so only genuine Stripe events start a run.