Front and Monday: AI Conversation-to-Task Extractor Template

When a new Front conversation comes in, an Agent-mode Connector node reads it and pulls out the request type, priority, and a one-line summary, then creates a Monday item with those fields filled in.

What It Builds

This Spojit template starts from a Webhook trigger that fires when a new conversation lands in Front. An Agent-mode Connector node reads the conversation text and returns structured JSON with the request type, priority, and a short summary. A Connector node on the monday connector then runs create-item to add a card to your board with those values mapped to the right columns. The result is a clean, triaged task on Monday.com for every incoming message, with no manual copy-pasting.

The Prompt

Paste this into Miraxa and it builds the workflow, connecting the tools for you:

Build a workflow that triggers on a Webhook when a new Front conversation is created. Add an Agent-mode Connector node that reads the conversation subject and body and returns structured JSON with three fields: requestType (one of Question, Bug, Billing, or Feature Request), priority (Low, Medium, or High), and a one-line summary. Then add a Connector node on Monday that creates a new item on my "Support Intake" board, mapping requestType, priority, and the summary into the matching columns and using the summary as the item name.

Connectors Used

  • Webhook trigger - Front posts each new conversation to the workflow URL; the parsed JSON body is available as {{ input }}.
  • front - the source of the conversation. If you want to enrich the run with the full thread, the agent can call get-conversation on the Front connector.
  • monday - a Connector node in Direct mode runs create-item to create the task on your chosen board.

Customize It

Change the requestType and priority options in the prompt to match your own categories, swap "Support Intake" for your real board name, and adjust which board columns each field maps to. You can also tell Miraxa to add a Condition node so only High priority items create a Monday task, or to also post a Slack alert for urgent ones.

Tips

  • Keep the extraction step in Agent mode with a Response Schema so the request type and priority always come back as predictable JSON; use Direct mode for the deterministic create-item call to avoid spending AI credits on it.
  • Constrain requestType and priority to a fixed list in the prompt so the values match your Monday status columns exactly and do not arrive as free text.
  • Verify the conversation under Settings on the Webhook trigger by checking that the signature scheme matches the signing connection Front uses, so only genuine Front events run the workflow.

Related

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.